Refund policy
Refund & Exchange Policy
At Taghareed for Appliances, we are committed to providing original products and ensuring customer satisfaction.
Return & Exchange Conditions
Customers may request a return or exchange within 3 days from the date of delivery.
Returns or exchanges are accepted only in the following cases:
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If the product has a manufacturing defect.
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If there is a significant mismatch between the product received and the specifications listed on our website.
The product must:
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Be in its original condition.
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Be unused.
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Include all original packaging, accessories, and user manuals.
Customers may be required to provide photos or documents supporting the return request.
All return and exchange requests are subject to inspection and final approval by our technical team.
Return Shipping Cost
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If the return is due to a manufacturing defect or an error from our side, Taghareed for Appliances will cover the full return or exchange shipping cost.
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In other cases, shipping fees may be charged to the customer depending on the situation.
Warranty
All products include an official warranty based on the product type and according to the terms of the manufacturer or authorized distributor.
How to Request a Return
To request a return or exchange, please contact us through our Contact Us page or via email:
Please provide your order number and a clear explanation of the issue.
Important Notes
Returns or exchanges will not be accepted in the following cases:
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After the 3-day return period has expired.
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If the product has been used or damaged.
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If the original packaging is incomplete.
No return or exchange request will be approved before the inspection process is completed.